The first handicap room had no AC, which is a big oversight. The next room needed a walk-in shower but had a tub instead, limiting accessibility. The third room was cramped enough to cause trouble maneuvering a wheelchair. My requested amenities like the kitchen sink and microwave were not available, though I selected them online. There were only three towels in the room, and they felt rough, like drying off with sandpaper. The breakfast was disappointing, especially the eggs and sausage, which didn't do the trick, prompting me to seek breakfast elsewhere.

Indoor pool area, Convenient location, Well-maintained outdoor areas

Cleanliness needs attention!!! It's frustrating when reservations for specific room types aren't honored!!! Noise forms a major disturbance when trying to relax after a long day!!!

love the location, but I found fecal matter on the toilet seat, which is just wonderful. And there were only three scratchy towels, like drying off with sandpaper, ugh. I almost gave a good review, but expected a complimentary room upgrade for my troubles, since I am just too good to be treated this way.

The hotel featured a welcoming lobby with board games and plenty of seating, ideal for family time. Breakfast was varied with health-conscious choices, enhancing the overall experience during our stay.

The complimentary water stations throughout the hotel were a nice touch. Unfortunately, the room lacked a microwave.

my previous stay in the city was great, but tru by hilton exceeded my expectations this time. check-in was quick and easy, and the rooms were clean and modern. the breakfast had a fantastic variety, perfect for refueling before heading out.

the room lacked a microwave.

I stayed in a King Room for 4 nights, and it was really nice. The room was clean, and I loved the large walk-in shower. The smart TV was awesome since I could stream Netflix easily. I even enjoyed the complimentary water stations around the hotel. It felt modern and comfortable. The lobby setup with games and great seating made it perfect for winding down. Just keep an eye on your route getting back to the highway. it can be tricky!

My previous stay in the city was great, but tru by Hilton exceeded my expectations this time. The check-in was a breeze, and the room was clean and nice. I really appreciated the sizeable lobby and the amenities offered.

Spacious rooms with a few hiccups

I enjoyed the spacious room and the nicely decorated environment during my stay, which made it comfortable. The lobby was great for catching up with friends, with plenty of seating options. However, I did notice some cleanliness issues in the bathroom that can be improved for a better guest experience.

Meticulously clean and wonderfully attentive service with a warm atmosphere.

good stay but room for improvement

The friendly staff made check-in easy and welcoming. I appreciated the clean accommodations, which were well-maintained throughout my stay. The large lobby offered a great space to unwind, with seating options that were comfortable and inviting.

There was some background noise that disrupted my relaxation in the evenings.